Designing Healthcare Spaces For The Human Experience
Understanding the human experience in healthcare planning and design is essential to creating spaces that meet the needs of users. While human experience in healthcare includes staff, patients, and family members, this article will focus primarily on staff experience to assess how this affects design outcomes.
Identifying the human experience begins in the pre-design stage by looking at three basic criteria:
• Satisfaction (overall building design features)
• Well-being (overall sense that people have in a space)
• Productivity/job performance (how the facility enables staff to efficiently deliver care).