Effect of Experience on Wayfinding in a Large, Complex Environment

This research provides a literature review on wayfinding in large, complex, multi‑level facilities and describes a correlational research study that assessed the wayfinding performance of twelve subject matter experts (patient transport personnel) of varying experience in a 1.8 million square foot, complex, regional hospital facility. This research discusses possible underlying cognitive and perceptual mechanisms that may contribute to how humans encode spatial and navigational knowledge.